#company_title{background-color:#00162C;color:#FFF;float:left;font-size:24px;line-height:60px;margin:0;padding:0;text-align:left;}#content_container{background:#FFF url(images/content_container_bg.gif) repeat-y;border:5px solid #258;color:#666;margin:20px auto 0;padding:0;text-align:left;width:950px;}#content_left{background-color:#FFF;float:left;margin:0;padding:15px;text-align:left;width:670px;}#side_menu{background-color:#EFF5FF;border-left:1px solid #CFE2FF;float:right;margin:0;padding:15px;text-align:left;width:219px;}#side_menu ul{list-style:none;margin:0 0 10px;padding:0;}#side_menu ul li{line-height:25px;margin:0;padding:0;}#top{background-color:#00162C;height:60px;margin:0 auto;padding:0;text-align:left;width:960px;}#top_container{background-color:#00162c;border-bottom:3px solid #036;color:#FFF;height:60px;margin:0;padding:0;text-align:center;}#top_menu{background:#F5F5F5 url(images/top_menu_bg.gif) repeat-x;height:30px;line-height:30px;margin:0;padding:0;text-align:left;}#top_menu ul{list-style:none;margin:0;padding:0;}#top_menu ul li{float:left;margin:0;padding:0;}#top_menu ul li a,#top_menu ul li a:visited{color:#666;display:block;height:30px;line-height:30px;padding:0;text-align:center;text-decoration:none;width:100px;}#top_menu ul li a.down,#top_menu ul li a.down:visited,#top_menu ul li a.down:hover{background-color:#FFF;border-right:1px solid #EBEBEB;color:#333;font-weight:700;width:99px;}#top_menu ul li a:hover{background-color:#EBEBEB;color:#333;}#welcome_box{background-color:#00162C;float:right;line-height:60px;margin:0;padding:0;text-align:right;}#welcome_box a,#welcome_box a:visited{color:#accbff;text-decoration:none;}#welcome_box a:hover{text-decoration:underline;}.absmiddle{vertical-align:middle;}.breadcrumb{background-color:#F5F5F5;margin:0 0 10px;padding:10px;}.clear{clear:both;}.green{color:#006F0F;}.header{color:#1a4d80;font-size:14px;font-weight:700;}.red{color:#BF0000;}.small{font-size:11px;}.warning{background-color:#FFFFDF;border:1px solid #FDFF3F;margin:0 0 10px;padding:10px;}.contentbox{padding:10px;margin:0 0 10px;text-align:center;}.errorbox{background-color:#FFBFBF;padding:10px;margin:0 0 10px;text-align:center;color:#7F0000;}.successbox {border: 1px solid #66CC00;font-weight: bold;background-color: #DDFFC6;text-align: center;padding: 10px;color: #009933;}.clientareatableactive{background-color:#DFFFE0}.clientareatablepending{background-color:#EFEFEF}.clientareatablesuspended{background-color:#FFF6CF}.clientareatableterminated{background-color:#FFCFCF}.clientticketreplyheader{background-color:#EBEBEB;color:#333;border-top:1px solid #CCC;border-right:1px solid #CCC;border-bottom:1px solid #EBEBEB;border-left:1px solid #CCC;}.clientticketreply{background-color:#F5F5F5;margin:0 0 10px;padding:10px;border-right:1px solid #CCC;border-bottom:1px solid #CCC;border-left:1px solid #CCC;}.adminticketreplyheader{background-color:#CFE6FF;color:#333;border-top:1px solid #CAE6FF;border-right:1px solid #CAE6FF;border-bottom:1px solid #CAE6FF;border-left:1px solid #CAE6FF}.adminticketreply{background-color:#EEF6FF;padding:10px;margin:0 0 10px;border-right:1px solid #CAE6FF;border-bottom:1px solid #CAE6FF;border-left:1px solid #CAE6FF;}.networkissueaffected{background-color:#EFEFEF;padding:10px;margin: 0 0 10px;}.textgreen{color:#158F00;}.textred{color:#9F0000;}a,a:visited{color:#333;text-decoration:underline;}a:hover{color:#666;text-decoration:none;}body{background-color:#369;background-image:url(images/bg_background.gif);background-repeat:repeat-x;margin:0;padding:0;}body,td,th{color:#666;font-family:Lucida Sans Unicode, Lucida Grande, sans-serif;font-size:12px;}form{margin:0;padding:0;}h1{border-bottom:1px solid #EBEBEB;color:#1a4d80;font-size:24px;font-weight:400;margin:0 0 12px;padding:0 0 3px;}h2{border-bottom:1px solid #F5F5F5;color:#333;font-size:18px;font-weight:400;margin:0 0 5px;padding:10px 0 3px;}h3{color:#666;font-size:16px;font-weight:700;margin:0;padding:10px 0 5px;}hr{background-color:#EBEBEB;border:0;border-top:1px solid #EBEBEB;height:0;margin:10px 0;overflow:hidden;}input,select,textarea{color:#666;font-family:Lucida Sans Unicode, Lucida Grande, sans-serif;font-size:12px;margin:0;padding:2px;}p{margin:0;padding:3px 0 8px;}table.data{margin:0 0 10px;padding:0;}table.data td{background-color:#FFF;border-bottom:1px solid #EBEBEB;}table.data th{background-color:#888;border-bottom:1px solid #333;color:#FFF;font-weight:400;}table.data tr.clientareatableactive td{background-color:#DFFFE0 !important;}table.data tr.clientareatablepending td{background-color:#EFEFEF !important;}table.data tr.clientareatablesuspended td{background-color:#FFF6CF !important;}table.data tr.clientareatableterminated td{background-color:#FFCFCF !important;}table.frame{margin:0 0 10px;padding:0;border:1px solid #EBEBEB;border-bottom:0;}table.frame table td{background-color:#FFF;border-bottom:1px solid #EBEBEB;}table.frame table td.fieldarea{background-color:#F5F5F5;color:#333;text-align:right;border-right:1px solid #EBEBEB;}.kbarticle {padding: 2px 5px 5px 15px;}.kbviews {color:#A8A8A8;font-size:10px;}.kbalsoread {padding: 5px 5px 5px 15px;background-color: #F5F5F5;border-bottom: 1px solid #ccc;font-weight: bold;margin: 10px 0 10px 0;}a.footer:link{color:#F2F2F2;text-decoration:none;}a.footer:visited{color:#F2F2F2;text-decoration:none;}a.footer:hover{color:#FFFFFF;text-decoration:underline;}